A Good Sam Survival Story

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January 31, 2012

Carolyn of Surrey, BC wrote in to share her frightening real-life experience where Good Sam was standing by:

“My husband and I have a pretty good understanding of what our Good Sam travel medical insurance could do for us but the benefits really hit home when our camping trip suddenly took an unexpected turn.

Everything happened so fast. One minute Tom was chopping firewood, the next he was in an ambulance on his way to the hospital. When the doctors told me he’d had a brain haemorrhage I immediately called TIC* using the number on the back of our wallet card.

From then, I didn’t have to worry about anything. Within an hour, TIC had an air ambulance on standby to take Tom to a hospital at home, and a doctor waiting to treat him when he got there. By 11 a.m., we were on our way home. Thanks to TIC, my husband was pre-cleared for customs by the time we reached the airport. Not having to stop long at the border really helped get Tom to the hospital at home that much faster.

While I was with my husband, I also had to think about how my daughter and her friend would get home if I went with him. TIC was there for us again, offering to help make sure the kids, my truck and trailer got back safely if needed. Knowing they would do that made it a lot easier to board the plane when the time came.

When we landed, the air ambulance company didn’t just drop Tom off in the emergency room – they took him straight to his hospital bed so he could start his treatment right away. Now that’s what I call looking after a patient.

Tom is now recovering at home. In the meantime, TIC is dealing with the hospital directly to handle the bills from his hospital stay and treatment. With them handling it, we can be more focused on Tom, rather than getting involved with payment details.

Having TIC take charge during critical moments has been a huge weight off my shoulders. I can’t say enough about how they’re taking care of almost everything, or about their calm, caring approach during this whole process. Travel insurance means so much more to us after our experience. The next time we travel, we’ll make sure we’re covered so that if something like this happens again, we’ll have TIC doing for us what they do best.”

Activate your Good Sam travel medical insurance

Your Good Sam membership includes travel medical insurance for an unlimited number of 2-day trips a year. This gives you 24/7 access to emergency medical care while you’re traveling plus the financial protection from the costs associated with that care.

Plan features and benefits:

  • Coverage for emergency hospital and medical care
  • 24/7 multi-lingual emergency travel and medical assistance
  • Transportation home for medical emergencies
  • Emergency dental coverage
  • Access to medical professionals

Also available:

  • Trip cancellation and interruption protection
  • Lost and damaged baggage coverage

*Your complimentary Good Sam travel medical insurance is administered by TIC Travel Insurance, a company that stands out with its 88 per cent overall customer satisfaction ratings and expert, personalized customer service.

For more information about your coverage options, check out http://www.goodsamclub.com/benefits-services/insurance.aspx.

Travel Insurance is underwritten by Co-operators Life Insurance Company and administered by TIC Travel Insurance Coordinators Ltd. TIC Travel Insurance ® and its logo are registered trademarks of Co-operators Life Insurance Company and are used under license. Claims stories are for illustration purposes only. For complete terms, conditions, limitations and exclusions please see the policy booklet. Please read and understand your policy before you travel.

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