Brought To You By Good Sam Action Line
One of the most common submissions Good Sam Action Line receives relates to extended warranty coverage concerns. And we’ve begun to notice a few common consumer oversights. RV warranties and extended warranties provide peace of mind while on the road. Because we’re here to help, we wanted to share these findings with you in an effort to help you get them most out of your extended warranty.
Here are tips for stress-free warranty service so you can get back on the road quickly:
Read all of the warranty information you receive thoroughly before you purchase. Understand the terms and conditions of the contract.
Know your warranty requirements before personally authorizing a repair. Many warranties require a preauthorization for approval and sometimes an in-person inspection by an authorized agent. It is your responsibility to make sure that your repair facility receives preauthorization. Keep in mind that repairs that are not preauthorized can be denied.
Make sure you’re at an “authorized” repair facility. Your warranty information should include a list of authorized repair facilities or a number to call to locate one.
Maintain your vehicle according to the manufacture guidelines and keep the receipts or invoices. Failure to maintain the vehicle or keep the maintenance documentation could result in a denied claim.
Be patient. The claim process takes time.
Before making a decision to purchase an extended warranty, talk to other RVers about their positive experiences.
A warranty is a contract between you and the warranty company. It’s your responsibility to understand the terms and conditions of the contract and to follow the maintenance guidelines. We hope these tips help get the most value from your extended warranty!
GOOD SAM ACTION LINE
Good Sam goes to work for members to successfully resolve RV-related service and product disputes. We’ve helped thousands of members recover hundreds of thousands of dollars!