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RV Doctor – RV Electric Steps Stick In Out Position Since I Replaced Motor

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April 20, 2010

Dear RV Doc,
I installed a replacement motor for my electric steps (Kwikee). At first the steps would not work. I replaced the switch with the one that came in the kit and it seemed to work fine. Now the steps stay in the “out” position. When I open the door with the power on, the step cycles in, then back out. Please help! – Rob Dreissig, (Elk River, MN)

Answer:

Rob, Kwikee has made a change to their step controls to provide a safer and more robust operation. You should have received a new control unit, motor and switch in the replacement kit. The new switch is meant to work with the updated controls. In fact, Kwikee has changed the name of the switch from “power switch” to “override switch” due to its change in functionality.

With the old power switch, you turned it to the “on” position in order to make the steps follow the door and you turned it off in order to have the steps stay in the current position. The override switch works differently. With the override switch “on”, the step will extend the first time the door is opened and stay that way until the switch is turned “off” or the ignition is turned on. With the override switch in the “off” position, the steps will be controlled by the logic unit and will follow the door with ignition override.

You must replace all three components for it to work properly. If you did not receive a new control unit in the kit please contact Kwikee for the location of their closest dealer or service center.

(Please feel free to comment, however, please also note that due to the volume of communications I receive from multiple channels I cannot guarantee a personal response in every instance. However, questions of an overall general interest may be considered and published in an upcoming RV Doctor column.)

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45 comments

  1. Avatar

    Gary Almstrom

    Hi Gary –
    It would be helpful to me, and perhaps others as well, to describe the RV unit that is being repaired so we can get a hint as to if our own RV units could be in need of upgrading or repair.
    Thank you, and I sure do enjoy your articles!

  2. Avatar

    Mcep

    Thank you and all your contributors for the great information! My steps function properly, but I’ll certainly tuck this information away for future reference, because, like everything else in a motorhome, the steps are sure to break at some point, and I will remember the tip when I need to fix them!
    Thanks again!

    Mike

  3. Avatar

    Ron Plumlee, Sr.

    I have a 2000 year Onan 4 kw Model 4BGEFA26100P Emerald 2 cyl. generator. I recently bought this used Georgie Boy Landau MH with only 31,000 miles on it. The generator has 1,370 hours on it. I replaced all fluids and filters, plus spark plugs. Most times it starts after several trys, but begins to surge high then low in RPM and frequently dies. Under load with the AC it almost always dies immediately. Only once did I get it to run steady without load and then with load. I ran it for maybe two hours hoping it would get cleared/cleaned out or whatever. It is still surging and dying. I have loaded up the fuel tank of the MH twice with carb/injector cleaner. Help! Thanks/Semper Fi. “Top” Ron Plumlee, Sr.

  4. Avatar

    Geoffrey Pruett

    First bow three times to the sellers to Congress of “good for the enviorment” fuel add ons like alcohol. Your carb jets are probably reduced in size from the alcohol souluble varnish sent thru with summer fuel supplies. Cleaning them is not difficult but is tedious and you will need something like a welding tip cleaner rod set and a good magnifier to avoid doing damage. If you are not comfortable with small engines this might be a good time to get paid help. I grew up tuning and repairing small engines so some things that seem obvious to me may not be to you. Odd enough a single piston will have less trouble than a twin because the jet sizes are smaller for a twin.

  5. Avatar

    Aileda

    If anyone is in need of dealing with a great RV person pertaining to 5th wheels and Motorhomes we highly recommend Rich Stein.

    He can be contacted at 541-550-6699

    He was a blast to work with. He can help with trade ins, consignments, and purchasing for the first time buyer that needs educated without the pressure of buying that day!

    You will enjoy working with this gentleman for sure!

  6. Avatar

    Bob

    While on the subject of electric steps, please note a failure we just had.
    The Kwikee steps on our 2003 Coachmen Sport Coach failed, the bolts holding the motor assembly to the mounting plate broke off. allowing the motor to drop.
    We are not sure of the cause but it is expected the bolts may have slacked off.
    With this failure we had no exit from the coach.

    step unit part number 903206005 built in Sept 2004
    Please add an inspection of your step mounting components when doing
    step maintance.
    Remember to look before stepping out of the RV.

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  9. Avatar

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