Dear Action Line:
On September 16, 2013, I purchased a 2014 Tiffin Breeze from Colton at a cost of $8,000. Upon returning home with the RV, I decided I didn’t want the service contract. I contacted Banoy at Colton RV to cancel. He sent me the cancellation paperwork, and I returned it to him. To this date, after numerous calls, I have not had the $8,000 deducted from my loan amount. I have contacted the service warranty company (Premier Dealer Services) and there is no contract with my name on it. I don’t know what else I can do! Thank you in advance for any help or information you can provide.
Linda Jenkinson, Waretown, NJ
After the Action Line intervened, we received this email from Ms. Jenkinson:
I am sending this to update you regarding the following service contract cancellation. Colton RV sent a check for $8,000 to my finance company. Thank you for your time and letter to Colton RV.